Our Difference
Clients and their Customers first
Our mission is clear: to ensure our clients can focus on their core businesses.
From the time that we first meet our clients, to mapping solutions onto software, to allocating on-site teams and solutions, ESOM’s goal is to create win-win situations for our clients and their customers.
Internally, we are organized to ensure that our clients always have access to our management team. Regular contact meetings are scheduled so our senior management leaders visit all of our clients at least every three months.
We hire based on a wide range of required skills, experience and aptitude, from more than 20 nationalities, as well as a high and growing percentage of skilled and semi-skilled male and female Saudis.
Our focus and commitment to our people has resulted in great staff loyalty, with a retention rate upwards of 86%.
Empowering our people
Our clients have told us how impressed they are with the ability of our teams on the to quickly take ownership of issues and to find effective solutions. We understand that empowering those on the spot can mean the difference between a potential problem versus a potential solution.
Smart Operations
We take into account our clients’ future plans and ambitions in our planning, and ensure that we are able to move with their growth and future requirements, enabling us to respond quickly to business changes.
Our detailed planning allows us to allocate resources intelligently, giving our clients maximum value as well as results.
Clients and their Customers first
Our mission is clear: to ensure our clients can focus on their core businesses.
From the time that we first meet our clients, to mapping solutions onto software, to allocating on-site teams and solutions, ESOM’s goal is to create win-win situations for our clients and their customers.
Internally, we are organized to ensure that our clients always have access to our management team. Regular contact meetings are scheduled so our senior management leaders visit all of our clients at least every three months.
We hire based on a wide range of required skills, experience and aptitude, from more than 20 nationalities, as well as a high and growing percentage of skilled and semi-skilled male and female Saudis.
Our focus and commitment to our people has resulted in great staff loyalty, with a retention rate upwards of 86%.
Empowering our people
Our clients have told us how impressed they are with the ability of our teams on the to quickly take ownership of issues and to find effective solutions. We understand that empowering those on the spot can mean the difference between a potential problem versus a potential solution.
Smart Operations
We take into account our clients’ future plans and ambitions in our planning, and ensure that we are able to move with their growth and future requirements, enabling us to respond quickly to business changes.